Growth-Focused SaaS Account Manager | Remote 2 days/wk

Semji; Lyon; Hybrid; EUR 40,000 - 45,000; Full time

Benefits offered by this job

Remote 2 days/week

Job summary

Semji is seeking an Account Manager to own a strategic mid-market portfolio in a fast-growing SaaS environment. You will drive client growth, manage renewals, and collaborate with Customer Success to meet ambitious retention targets.

With 3+ years in a similar role, you’ll negotiate with varied stakeholders, build strong trust, and operate in a data-driven, structured way while supporting a high-profile client base in Lyon and beyond.

Qualifications

• 3+ years of full-time experience as an Account Manager or in a similar role in a B2B SaaS environment.
• Proven ability to manage portfolios, drive growth, and foster long-term retention.
• Strong communication and negotiation with diverse stakeholders.

Responsibilities

• Manage and grow a portfolio of mid-market clients (~120 accounts, ~€1M revenue).
• Identify and activate new growth opportunities: upsell, cross-sell, expansion.
• Own renewals and ensure timely execution.
• Collaborate with Customer Success Managers to ensure client satisfaction and anticipate needs.
• Detect early churn signals and implement proactive retention measures.

Skills

Account management

Growth strategy

Client retention

Negotiation

Data-driven

Structured approach

Job description

Semji is seeking an Account Manager to own a strategic mid-market portfolio in a fast-growing SaaS environment. You will drive client growth, manage renewals, and collaborate with Customer Success to meet ambitious retention targets.

With 3+ years in a similar role, you’ll negotiate with varied stakeholders, build strong trust, and operate in a data-driven, structured way while supporting a high-profile client base in Lyon and beyond.