Account Manager

Semji; Lyon; Hybrid; EUR 40,000 - 45,000; Full time

Benefits offered by this job

Remote 2 days/week

Job summary

Semji is seeking an Account Manager to own a strategic mid-market portfolio in a fast-growing SaaS environment. You will drive client growth, manage renewals, and collaborate with Customer Success to meet ambitious retention targets.

With 3+ years in a similar role, you’ll negotiate with varied stakeholders, build strong trust, and operate in a data-driven, structured way while supporting a high-profile client base in Lyon and beyond.

Qualifications

• 3+ years of full-time experience as an Account Manager or in a similar role in a B2B SaaS environment.
• Proven ability to manage portfolios, drive growth, and foster long-term retention.
• Strong communication and negotiation with diverse stakeholders.

Responsibilities

• Manage and grow a portfolio of mid-market clients (~120 accounts, ~€1M revenue).
• Identify and activate new growth opportunities: upsell, cross-sell, expansion.
• Own renewals and ensure timely execution.
• Collaborate with Customer Success Managers to ensure client satisfaction and anticipate needs.
• Detect early churn signals and implement proactive retention measures.

Skills

Account management

Growth strategy

Client retention

Negotiation

Data-driven

Structured approach

Job description

Want to join a fast-growing tech scale-up where your role directly impacts customer growth and retention?

At Semji, we don’t just do SEO - we drive performance through an innovative SaaS platform powered by a unique blend of generative AI, smart automation, and proprietary technologies designed to accelerate brand growth.

Our clients? Groupe Seb, Qonto, Macif, Leroy Merlin… with results that speak for themselves: up to 10x more traffic in just one year - even in highly competitive markets.

Why Join Us?

• A true culture of innovation, focused on customer performance

• An AI-powered platform, 100% built in-house - no fluff, no shortcuts

• A premium positioning on the market, with high-profile, demanding clients

• Tons of team-building events and one annual company seminar to strengthen team spirit

• One extra week of paid time off to support a real work/life balance

• €500/year green mobility allowance through Swile

About the Role

In a strong growth phase, we’re looking for an Account Manager to join our Sales team and take ownership of a strategic portfolio of mid-market clients.

You’ll be a key driver of client growth - and of Semji’s growth too

Your Mission & Impact

Your goal: accelerate growth within your portfolio by prioritizing high-impact actions and ensuring top-tier client satisfaction.

Here’s what you’ll be doing:

• Manage and grow a portfolio of mid-market clients (around 120 accounts, generating ~€1M in revenue)

• Identify and activate new growth opportunities: upsell, cross-sell, and expansion

• Own contract renewals and ensure smooth, timely execution

• Collaborate closely with Customer Success Managers to deliver top-notch client satisfaction and anticipate evolving needs

• Spot early churn signals and implement proactive measures to reduce risk

About You

You have at least 3 years of full-time experience as an Account Manager or in a similar role - ideally in a B2B SaaS environment

You are comfortable managing client portfolios, driving growth, and fostering long-term retention

You know how to build trust, challenge your clients constructively, and negotiate with a wide range of stakeholders

You’re structured, results-oriented, and data-driven in how you manage your goals

You speak fluent English (C2 level)

Additional Information

Location: Lyon 9th (Metro D - Gare de Vaise)

Compensation: €40-45K gross/year (base) + ~€20K in variable bonus

Remote Work: 2 days/week (after onboarding)

Contract Type: Full-time, permanent (CDI)