French Travel Experience Advisor - Sofia

Cross Border Talents; Lyon; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Relocation package available

Career growth pathways

Supportive, internationally-minded environment

Job summary

A global travel service company is hiring a Travel Experience Advisor in Lyon to assist customers in French and English. You'll help travelers with bookings, provide expert advice on travel, and resolve issues empathetically. The ideal candidate is passionate about travel, fluent in both languages, and thrives in a dynamic environment. This role offers a supportive team and opportunities for career growth.

Qualifications

• Experience in travel, hospitality, or customer-facing roles is a bonus.
• Comfortable navigating digital tools and travel systems.

Responsibilities

• Assist travelers in French and English via phone, chat, and email.
• Provide expert advice on destinations, routes, and accommodations.
• Solve problems with empathy and efficiency.

Skills

Fluent in French (C1 / C2)

Fluent in English (B2+)

Calm communication style

Solution-oriented

Job description

Overview

French Travel Experience Advisor

Craft Journeys. Create Moments. Speak Their Language.

You don't just book tickets you shape experiences.

If you're fluent in French and English, passionate about helping others, and driven by the thrill of travel, this opportunity blends service with storytelling. Were hiring a Travel Experience Advisor to assist customers with their journeys and make each one unforgettable.

This is more than customer support. It's about being the calm voice on the line when a trip needs rescuing, or the excited guide helping someone take off for their dream vacation.

Ready to turn your language skills into unforgettable travel moments? Apply now and start building journeys one call at a time.

Responsibilities

• Assist travelers in French and English via phone, chat, and email from booking changes to itinerary support
• Provide expert advice on destinations, routes, and accommodations
• Solve problems with empathy and efficiency, even when plans dont go as planned
• Stay informed about travel trends, safety updates, and company services
• Represent the brands voice warm, capable, and human

Qualifications

• Fluent in French (C1 / C2) and English (B2+)
• You\'ve got a calm, clear communication style and a natural sense of service
• Previous experience in travel, hospitality, or customer-facing roles is a bonus but personality matters more
• Comfortable navigating digital tools, travel systems, or booking platforms
• Able to stay solution-oriented and professional under pressure

Benefits

• Relocation package available
• Join a diverse team of travel lovers and cultural connectors
• Receive full training and career growth pathways
• Work in a supportive, internationally-minded environment