French-Speaking Marketing Campaign Specialist

Essence Coaching Group; Lille; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A digital marketing agency is seeking a French-speaking Marketing Customer Support Agent based in Lille, France. This full-time role involves supporting advertisers on a digital advertising platform, focusing on paid campaign support and enhancing advertiser experiences. Candidates must be fluent in French and English, with experience in paid campaign management and strong customer service skills to deliver outstanding support. The position offers a rotational schedule with a competitive monthly salary of 1200 Euros gross.

Qualifications

• Fluent in both French and English is mandatory.
• Previous experience in a Contact Centre or Service Program for an Advertising Technology company is preferred.
• Strong understanding of social media platforms and digital advertising fundamentals.

Responsabilités

• Support advertisers with paid campaign setup, optimization, and troubleshooting.
• Provide guidance on campaign performance and platform tools.
• Deliver high-quality customer service to marketing clients.
• Assist clients via phone, email, or chat.
• Maintain accurate documentation in internal systems.

Connaissances

Fluent in French and English

Experience in paid campaign management

Customer-oriented mindset

Strong communication skills

Ability to work independently and as part of a team

Formation

Degree in Marketing or a related field

Description du poste

A digital marketing agency is seeking a French-speaking Marketing Customer Support Agent based in Lille, France. This full-time role involves supporting advertisers on a digital advertising platform, focusing on paid campaign support and enhancing advertiser experiences. Candidates must be fluent in French and English, with experience in paid campaign management and strong customer service skills to deliver outstanding support. The position offers a rotational schedule with a competitive monthly salary of 1200 Euros gross.