French-Speaking Customer Support Pro - Relocate Abroad

Cross Border Talents; Valenciennes; On-site; EUR 25,000 - 40,000; Full time

Benefits offered by this job

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development

Relocation support

Job summary

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand, with relocation to Portugal, Greece or Bulgaria. The role requires fluency in French and English and a strong customer-focused approach.

You will interact with customers by phone, email and chat to resolve inquiries and issues. Relocation support is provided, along with meal and transport allowances, health insurance, and paid leave.

Qualifications

• Fluency in French and English.
• Customer-focused with a positive, empathetic and professional attitude.
• Basic computer literacy and comfort with CRM systems or support tools.
• Must be a valid EU citizen and willing to relocate abroad.

Responsibilities

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Job description

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand, with relocation to Portugal, Greece or Bulgaria. The role requires fluency in French and English and a strong customer-focused approach.

You will interact with customers by phone, email and chat to resolve inquiries and issues. Relocation support is provided, along with meal and transport allowances, health insurance, and paid leave.