French Customer Support Agent — Relocate Abroad + Benefits

Cross Border Talents; Avignon; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Relocation support

Meal allowance

Transport allowance

Health insurance

Paid leave

Training & development

Job summary

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand from France, with relocation to Portugal, Greece or Bulgaria as needed.

The role focuses on delivering high-quality support to French-speaking customers via phone, email and chat, while collaborating with internal teams and ensuring customer satisfaction in a dynamic, international environment.

Qualifications

• Fluency in French and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfort with CRM systems or support tools.
• Must be a valid EU citizen and willing to relocate abroad.

Responsibilities

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.
• Must be a valid EU citizen and willing to relocate abroad.

Skills

Fluency in French and English

Job description

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand from France, with relocation to Portugal, Greece or Bulgaria as needed.

The role focuses on delivering high-quality support to French-speaking customers via phone, email and chat, while collaborating with internal teams and ensuring customer satisfaction in a dynamic, international environment.