French-Speaking Customer Support | Relocate Abroad

Cross Border Talents; Douai; On-site; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary & bonuses

Full relocation support

Meal and transport allowances

Health insurance

Paid leave allowances

Training & professional development

Job summary

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand. The role requires relocation abroad with opportunities in Portugal, Greece or Bulgaria and involves assisting French-speaking clients via phone, email and chat.

The ideal candidate will be fluent in French and English, customer-focused, with basic computer literacy and comfortable using CRM systems. EU citizen status and willingness to relocate are required.

Qualifications

• Fluency in French and English (written and spoken).
• Customer-focused with a positive, empathetic and professional attitude.
• Basic computer literacy and comfortable with CRM/support tools.

Responsibilities

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Skills

Fluent French

Fluent English

Customer focus

Tools

CRM systems

Job description

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand. The role requires relocation abroad with opportunities in Portugal, Greece or Bulgaria and involves assisting French-speaking clients via phone, email and chat.

The ideal candidate will be fluent in French and English, customer-focused, with basic computer literacy and comfortable using CRM systems. EU citizen status and willingness to relocate are required.