French-Speaking Customer Support — Relocate Abroad

Cross Border Talents; Saint-Étienne; Sur place; EUR 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Relocation support

Meal allowance

Transport allowance

Health insurance

Paid leave

Training & development

Résumé du poste

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand from Portugal, Greece or Bulgaria. You will handle inquiries by phone, email and chat, in French and English, delivering high-quality service and resolving issues with a customer-first mindset.

This on-site role offers relocation assistance, competitive pay with performance bonuses, meal and transport allowances, health insurance, paid leave and opportunities for training and

Qualifications

• Fluency in French and English.
• Customer-focused with empathy and professionalism.
• Basic computer literacy and experience with CRM or support tools.

Responsabilités

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Connaissances

Fluent in French

Fluent in English

CRM systems

Support tools

Outils

CRM systems

Support software

Description du poste

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand from Portugal, Greece or Bulgaria. You will handle inquiries by phone, email and chat, in French and English, delivering high-quality service and resolving issues with a customer-first mindset.

This on-site role offers relocation assistance, competitive pay with performance bonuses, meal and transport allowances, health insurance, paid leave and opportunities for training and