French Service Rep — Relocate Abroad + Relocation Support

Cross Border Talents; Rennes; Sur place; EUR 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development

Résumé du poste

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand with relocation. The role is based in Portugal, Greece, or Bulgaria and involves assisting customers via phone, email, and chat.

Fluency in French and English is required, along with a customer-focused, empathetic approach and comfort with CRM tools. Relocation assistance is provided and training opportunities are available.

Qualifications

• Fluency in French and English is required.
• Customer-focused with a positive, empathetic attitude.
• Basic computer literacy and comfort with CRM systems.

Responsabilités

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Connaissances

French & English fluency

Customer focus

CRM familiarity

Outils

CRM systems

Description du poste

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand with relocation. The role is based in Portugal, Greece, or Bulgaria and involves assisting customers via phone, email, and chat.

Fluency in French and English is required, along with a customer-focused, empathetic approach and comfort with CRM tools. Relocation assistance is provided and training opportunities are available.