French-speaking Customer Support Specialist – Relocate Abroad

Cross Border Talents; Grenoble; On-site; EUR 29,000 - 36,000; Full time

Benefits offered by this job

Relocation support

Meal allowance

Transport allowance

Health insurance

Paid leave

Training opportunities

Job summary

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand located in Portugal, Greece, or Bulgaria. The role requires strong communication skills and the ability to work on-site, with relocation assistance provided.

The ideal candidate will be fluent in French and English, customer-focused, and comfortable using CRM tools. A valid EU passport and willingness to relocate abroad are essential.

Qualifications

• Fluency in French and English.
• Customer-focused with a professional attitude.
• Comfort with CRM systems and basic computer literacy.
• Must be a valid EU citizen and willing to relocate abroad.

Responsibilities

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Skills

Customer service

Communication

Problem-solving

CRM experience

Tools

CRM software

Job description

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand located in Portugal, Greece, or Bulgaria. The role requires strong communication skills and the ability to work on-site, with relocation assistance provided.

The ideal candidate will be fluent in French and English, customer-focused, and comfortable using CRM tools. A valid EU passport and willingness to relocate abroad are essential.