French Customer Service Rep – Relocate Abroad & Perks

Cross Border Talents; Marseille; Sur place; EUR 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Relocation support

Meal allowance

Transport allowance

Health insurance

Paid leave

Training and development opportunities

Competitive salary + bonuses

Résumé du poste

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand from locations in Portugal, Greece, or Bulgaria. The role requires fluency in French and English, a customer-focused mindset, and comfort with CRM tools.

Relocation abroad is fully supported for eligible candidates. You will handle inquiries by phone, email, and chat, assist with orders and billing, and escalate complex issues as needed.

Qualifications

• Fluency in French and English is required.
• Customer-focused with a positive, empathetic attitude.
• Basic computer literacy and comfort with CRM tools.

Responsabilités

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Connaissances

French fluency

English fluency

Customer-focused

Communication skills

Outils

CRM systems

Description du poste

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand from locations in Portugal, Greece, or Bulgaria. The role requires fluency in French and English, a customer-focused mindset, and comfort with CRM tools.

Relocation abroad is fully supported for eligible candidates. You will handle inquiries by phone, email, and chat, assist with orders and billing, and escalate complex issues as needed.