French Customer Service Specialist – Relocate Abroad

Cross Border Talents; Nantes; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Salary and performance bonuses

Relocation support for international候

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development

Job summary

Cross Border Talents is hiring a French-speaking Customer Service Representative to support an international brand with relocation to Portugal, Greece or Bulgaria. The role involves helping customers via phone, email and chat, ensuring high-quality service while navigating multilingual queries.

Requirements: Fluent in French and English; customer-focused with a positive attitude; basic computer literacy and CRM familiarity. EU citizenship and willing to relocate abroad are required.

Qualifications

• Fluency in French and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfort with CRM systems.

Responsibilities

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Skills

French

English

Customer focus

Tools

CRM systems

Job description

Cross Border Talents is hiring a French-speaking Customer Service Representative to support an international brand with relocation to Portugal, Greece or Bulgaria. The role involves helping customers via phone, email and chat, ensuring high-quality service while navigating multilingual queries.

Requirements: Fluent in French and English; customer-focused with a positive attitude; basic computer literacy and CRM familiarity. EU citizenship and willing to relocate abroad are required.