French-Speaking Customer Service Pro – Relocate Abroad

Cross Border Talents; Rouen; Sur place; EUR 24 000 - 38 000; Plein temps

Avantages offerts par ce poste

Relocation support

Meal allowances

Transport allowances

Health insurance

Paid leave

Training & development

Résumé du poste

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand with relocation abroad to Portugal, Greece or Bulgaria. You’ll handle inquiries by phone, email, and chat, ensuring high customer satisfaction and timely resolutions.

Required: fluency in French and English, a customer-focused attitude, basic computer skills and comfort with CRM systems. We offer full relocation support, meal and transport allowances, health insurance, and paid

Qualifications

• Fluency in French and English.
• Customer-focused with a positive, empathetic attitude.
• Basic computer literacy and comfort with CRM tools.
• Must be a valid EU citizen and willing to relocate abroad.

Responsabilités

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Connaissances

French

English

Customer-focused

CRM familiarity

Outils

CRM systems

Description du poste

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand with relocation abroad to Portugal, Greece or Bulgaria. You’ll handle inquiries by phone, email, and chat, ensuring high customer satisfaction and timely resolutions.

Required: fluency in French and English, a customer-focused attitude, basic computer skills and comfort with CRM systems. We offer full relocation support, meal and transport allowances, health insurance, and paid