French Customer Support Specialist - Relocate Abroad (On-site)

Cross Border Talents; Strasbourg; On-site; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Full relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development

Job summary

Cross Border Talents is hiring a French-speaking Customer Service Representative to support an international brand. The role requires fluency in French and English and involves assisting clients via phone, email, and chat from Portugal, Greece or Bulgaria.

Relocation assistance is provided along with competitive salary, bonuses, meal and transport allowances, health insurance and paid leave. EU citizenship and relocation willingness are required.

Qualifications

• Fluency in French and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfort with CRM systems or support tools.
• Must be a valid EU citizen and willing to relocate abroad.

Responsibilities

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Skills

French

English

CRM systems

Job description

Cross Border Talents is hiring a French-speaking Customer Service Representative to support an international brand. The role requires fluency in French and English and involves assisting clients via phone, email, and chat from Portugal, Greece or Bulgaria.

Relocation assistance is provided along with competitive salary, bonuses, meal and transport allowances, health insurance and paid leave. EU citizenship and relocation willingness are required.