French Customer Support Pro — Relocate Abroad (EU)

Cross Border Talents; Cannes; Sur place; EUR 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development

Relocation support

Competitive salary and performanceBonu

Résumé du poste

Cross Border Talents is hiring a French-speaking Customer Service Representative to support an international brand across Portugal, Greece, or Bulgaria. The role requires delivering high-quality service to French-speaking clients via phone, email, and chat, while handling product and billing inquiries and technical issues.

The position offers full relocation support for international candidates, meal and transport allowances, health insurance, paid leave, and ongoing training.

Qualifications

• Fluency in French and English.
• Customer-focused with a positive, empathetic attitude.
• Basic computer literacy and comfort with CRM systems.

Responsabilités

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Connaissances

French language

English language

Customer service

Relocation readiness

Outils

CRM systems

Description du poste

Cross Border Talents is hiring a French-speaking Customer Service Representative to support an international brand across Portugal, Greece, or Bulgaria. The role requires delivering high-quality service to French-speaking clients via phone, email, and chat, while handling product and billing inquiries and technical issues.

The position offers full relocation support for international candidates, meal and transport allowances, health insurance, paid leave, and ongoing training.