French Customer Specialist — Global Travel Support Expert

Cbtalents; Lille; Sur place; EUR 23 000 - 34 000; Plein temps

Avantages offerts par ce poste

Meal allowance

Health & Life Insurance

Relocation support

Onsite office environment

Résumé du poste

CBTalents is seeking a Customer Specialist to support customers across orders, accounts, products, and services. You will interact via phone, email, chat, and other digital platforms, delivering accurate and timely assistance.

The role emphasizes listening to customers, providing solutions, and maintaining up-to-date knowledge through training. An international office environment and relocation support are highlighted.

Qualifications

• Fluent French (C1/C2) and good command of English (B2).
• Excellent verbal and written communication skills.
• Customer-oriented, proactive and detail-focused.

Responsabilités

• Deliver high-quality customer support through phone, email, chat, and digital channels.
• Respond to questions regarding orders, deliveries, payments, accounts, products, and services.
• Listen to customers and identify the most appropriate solutions.

Connaissances

French language

English language

Communication

Problem-solving

Customer focus

Organised

Willing to learn

Travel industry interest

Description du poste

CBTalents is seeking a Customer Specialist to support customers across orders, accounts, products, and services. You will interact via phone, email, chat, and other digital platforms, delivering accurate and timely assistance.

The role emphasizes listening to customers, providing solutions, and maintaining up-to-date knowledge through training. An international office environment and relocation support are highlighted.