Enterprise Customer Success Manager – Data Solutions

DQE, Data Quality Everywhere; Levallois-Perret; Sur place; EUR 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

High-growth environment with real career opportunities

Collaborative and entrepreneurial culture

Résumé du poste

A growing SaaS company in France is seeking a Customer Success Manager responsible for driving adoption and satisfaction of its data solutions. The role involves managing enterprise accounts, leading customer reviews, and promoting best practices in data quality. Candidates must have at least 3 years of experience in similar roles, be fluent in French and English, and possess strong problem-solving skills. This is an exciting opportunity to contribute to a rapidly expanding international company.

Qualifications

• Minimum of 3 years’ experience in Customer Success or related role.
• Proven experience in SaaS environments and data solutions.
• Excellent communication skills for collaboration with diverse stakeholders.

Responsabilités

• Manage a portfolio of large enterprise accounts.
• Define success objectives with each customer.
• Monitor customer satisfaction and contract retention.

Connaissances

CRM data environments knowledge

Customer service mindset

Fluent in French

Fluent in English

Description du poste

A growing SaaS company in France is seeking a Customer Success Manager responsible for driving adoption and satisfaction of its data solutions. The role involves managing enterprise accounts, leading customer reviews, and promoting best practices in data quality. Candidates must have at least 3 years of experience in similar roles, be fluent in French and English, and possess strong problem-solving skills. This is an exciting opportunity to contribute to a rapidly expanding international company.