Dutch-Speaking Customer Advisor - Hybrid, Sofia Relocation

Concentrix; Lille; Hybrid; EUR 20,769 - 24,878; Full time

Benefits offered by this job

Relocation package

Fully paid onboarding

Health and wellbeing initiatives

Transport allowance

Career development programs

Company events

Job summary

Concentrix Bulgaria is seeking a Customer Advisor to join our hybrid team in Sofia. You will handle calls for balances, direct debits, and scheme modifications, while delivering helpful, professional service in Dutch and English.

We offer a competitive gross salary of around 2,045.17 EUR monthly, relocation support, full onboarding, and ongoing development opportunities in a diverse, supportive environment.

Qualifications

• Fluency in Dutch (C1) and good knowledge of English (B1) required.
• Excellent communication and attention to detail.
• Strong organizational and analytical abilities; computer skills expected.

Responsibilities

• Engage with customers by handling calls for balances, direct debits, and scheme modifications.
• Manage written requests from customers and ensure seamless direct debit processes.
• Provide excellent customer service while maintaining administrative standards.

Skills

Dutch language

English language

Communication skills

Attention to detail

Analytical skills

Organizational skills

Computer skills

Job description

Concentrix Bulgaria is seeking a Customer Advisor to join our hybrid team in Sofia. You will handle calls for balances, direct debits, and scheme modifications, while delivering helpful, professional service in Dutch and English.

We offer a competitive gross salary of around 2,045.17 EUR monthly, relocation support, full onboarding, and ongoing development opportunities in a diverse, supportive environment.