Dutch-Speaking Customer Advisor – Hybrid in Sofia (Relocation)

Concentrix; Angers; Hybrid; EUR 19,418 - 26,248; Full time

Benefits offered by this job

Relocation package

Comprehensive training

Health and wellbeing initiatives

Health and Life Insurance

Multisport card

Transport allowance

Bonus for life events

Paid education leave

Corporate discounts

Company events

Job summary

Concentrix Bulgaria is seeking a Customer Advisor to relocate to Sofia and join our hybrid team. You will handle calls about balances, direct debits, and scheme changes, while delivering friendly, professional service.

Requirements include fluency in Dutch (C1) and English (B1), excellent communication, attention to detail, and solid computer skills. We offer a gross monthly salary of 2,045.17 EUR, relocation support, fully paid training, health benefits, transport allowance, and career

Qualifications

• Fluency in Dutch (C1) and good knowledge of English (B1).
• Strong communication skills and sharp eye on details.
• Proficient with computers and common office software.
• Willing to work hybrid in Sofia.

Responsibilities

• Engage with Customers by handling the calls for outstanding balances, direct debits, and scheme modifications
• Manage written requests from the customers and ensure seamless direct debit processes
• Provide excellent customer service while maintaining the standards of administrative tasks

Skills

Dutch (C1)

English (B1)

Communication skills

Analytical skills

Organizational skills

Job description

Concentrix Bulgaria is seeking a Customer Advisor to relocate to Sofia and join our hybrid team. You will handle calls about balances, direct debits, and scheme changes, while delivering friendly, professional service.

Requirements include fluency in Dutch (C1) and English (B1), excellent communication, attention to detail, and solid computer skills. We offer a gross monthly salary of 2,045.17 EUR, relocation support, fully paid training, health benefits, transport allowance, and career