Dutch-Speaking Customer Advisor - Hybrid in Sofia

Concentrix; Montpellier; Hybrid; EUR 20,769 - 24,878; Full time

Benefits offered by this job

Relocation package

Fully paid training

Health benefits

Transport allowance

Career development programs

Company events

Job summary

Concentrix Bulgaria is hiring a Customer Advisor to relocate to Sofia for a hybrid role, delivering Dutch-language support to our clients.

You will handle calls on balances and direct debits, process written requests, and provide excellent service while enjoying a relocation package, fully paid training, health benefits, and ongoing career development.

Working hours are 09:30 to 18:00, Monday to Friday, with a supportive team and modern office near transport links.

Qualifications

• Fluency in Dutch (C1) and English (B1) required.
• Strong communication and attention to detail.
• Proficient PC skills and familiarity with common software.
• Strong analytical and organizational abilities.
• Working hours Mon-Fri 09:30-18:00.

Responsibilities

• Handle calls for outstanding balances, direct debits, and scheme modifications.
• Manage written customer requests and ensure smooth direct debit processes.
• Provide high-quality customer service while performing administrative tasks.

Skills

Dutch fluency

English (B1)

Communication skills

Attention to detail

Computer skills

Analytical skills

Job description

Concentrix Bulgaria is hiring a Customer Advisor to relocate to Sofia for a hybrid role, delivering Dutch-language support to our clients.

You will handle calls on balances and direct debits, process written requests, and provide excellent service while enjoying a relocation package, fully paid training, health benefits, and ongoing career development.

Working hours are 09:30 to 18:00, Monday to Friday, with a supportive team and modern office near transport links.