Dutch-Speaking Customer Advisor - Hybrid in Sofia

Concentrix; Asnières-sur-Seine; Hybrid; EUR 21,000 - 24,000; Full time

Benefits offered by this job

Relocation support

Fully paid training

Career development

Health benefits

Transport allowance

Company events

Discount programs

Job summary

Concentrix Bulgaria is seeking a Customer Advisor to relocate to Sofia and work in a hybrid role. You will handle calls about balances and direct debits, while delivering excellent customer service.

Fluency in Dutch and good English, plus strong communication and attention to detail, are essential. The position offers relocation support, fully paid training, and a comprehensive benefits package.

Qualifications

• Dutch fluency (C1) and English knowledge (B1) are required.
• Excellent communication and attention to detail are essential.
• Proficient computer skills with standard software tools.
• Strong analytical thinking and good organizational abilities.

Responsibilities

• Handle calls for outstanding balances, direct debits, and scheme changes.
• Process written customer requests ensuring smooth direct debit flows.
• Deliver high quality customer service while performing admin tasks.

Skills

Dutch language

English language

Communication skills

Attention to detail

Computer skills

Analytical skills

Organizational skills

Job description

Concentrix Bulgaria is seeking a Customer Advisor to relocate to Sofia and work in a hybrid role. You will handle calls about balances and direct debits, while delivering excellent customer service.

Fluency in Dutch and good English, plus strong communication and attention to detail, are essential. The position offers relocation support, fully paid training, and a comprehensive benefits package.