Dutch-Speaking Customer Advisor (Hybrid) – Relocate to Sofia

Concentrix; Marseille; Hybrid; EUR 21,000 - 25,000; Full time

Benefits offered by this job

Relocation package

Fully paid onboarding

Health and wellbeing programs

Life insurance

Multisport card

Transport allowance

Bonuses for life events

Corporate discounts

Job summary

Concentrix Bulgaria is hiring a Customer Advisor to join its hybrid team in Sofia. You will handle customer inquiries, manage balance-related calls, and ensure smooth direct debit processes.

Fluent Dutch and good English are required, along with strong communication, attention to detail, and solid computer skills. Relocation support and fully paid onboarding are provided as part of the package.

Qualifications

• Fluency in Dutch (C1) and good knowledge of English (B1).
• Excellent communication skills and sharp eye on details.
• Strong computer literacy with office tools.
• Good analytical and organizational skills.

Responsibilities

• Engage with customers by handling calls for outstanding balances, direct debits, and scheme modifications.
• Manage written requests from customers and ensure seamless direct debit processes.
• Provide excellent customer service while maintaining high standards of administrative tasks.

Skills

Dutch language

English language

Communication skills

Attention to detail

Analytical skills

Tools

Computer skills

Job description

Concentrix Bulgaria is hiring a Customer Advisor to join its hybrid team in Sofia. You will handle customer inquiries, manage balance-related calls, and ensure smooth direct debit processes.

Fluent Dutch and good English are required, along with strong communication, attention to detail, and solid computer skills. Relocation support and fully paid onboarding are provided as part of the package.