Dutch-Speaking Customer Advisor — Hybrid (Sofia Relocation)

Concentrix; Bordeaux; Hybrid; EUR 19,396 - 26,259; Full time

Benefits offered by this job

Relocation package

Fully paid onboarding

Health and wellbeing programs

Transport allowance

Bonuses for life events

Employee discounts

Company events

Job summary

Concentrix Bulgaria is hiring a Customer Advisor to start a career in a hybrid role and relocate to Sofia. You will handle customer interactions related to balances, direct debits, and scheme modifications, while delivering courteous service.

Fluency in Dutch (C1) and English (B1) is required, along with strong communication and analytical skills. The company offers relocation support, comprehensive onboarding, health and wellbeing programs, and various employee benefits.

Qualifications

• Fluency in Dutch (C1) and English (B1) required.
• Strong communication and attention to detail.
• Good analytical and organizational skills.

Responsibilities

• Handle calls for balances, direct debits, and scheme modifications.
• Process written requests from customers and ensure smooth direct debit operations.
• Provide excellent customer service while performing administrative tasks.

Skills

Dutch language (C1)

English language (B1)

Communication skills

Attention to detail

Analytical thinking

Organizational skills

Computer skills

Tools

General software proficiency

Job description

Concentrix Bulgaria is hiring a Customer Advisor to start a career in a hybrid role and relocate to Sofia. You will handle customer interactions related to balances, direct debits, and scheme modifications, while delivering courteous service.

Fluency in Dutch (C1) and English (B1) is required, along with strong communication and analytical skills. The company offers relocation support, comprehensive onboarding, health and wellbeing programs, and various employee benefits.