Dutch-Speaking Customer Advisor (Hybrid) Relocate to Sofia

Concentrix; Arrondissement de Tours; Hybride; EUR 20 769 - 24 878; Plein temps

Avantages offerts par ce poste

Relocation package

Fully paid onboarding and training

Health and wellbeing initiatives

Résumé du poste

Concentrix Bulgaria relocates you to Sofia for a hybrid Customer Advisor role, requiring Dutch language skills and English understanding. You will handle customer inquiries, support direct debit processes, and ensure accurate administrative tasks, with comprehensive onboarding and relocation assistance.

The position emphasizes strong communication, detail-orientation, and professional development within a supportive benefits package.

Qualifications

• Fluency in Dutch (C1) and English (B1) required.
• Strong communication and attention to detail.
• Proficient computer skills with common office software.
• Keen analytical and organizational abilities.
• Availability to work Mon-Fri 09:30-18:00.

Responsabilités

• Handle calls for outstanding balances, direct debits, and scheme modifications.
• Process written customer requests and ensure direct debit accuracy.
• Provide high-quality service while supporting administrative tasks.

Connaissances

Dutch (C1)

English (B1)

Communication skills

Analytical skills

Organizational skills

Digital/computer literacy

Outils

Office software

Description du poste

Concentrix Bulgaria relocates you to Sofia for a hybrid Customer Advisor role, requiring Dutch language skills and English understanding. You will handle customer inquiries, support direct debit processes, and ensure accurate administrative tasks, with comprehensive onboarding and relocation assistance.

The position emphasizes strong communication, detail-orientation, and professional development within a supportive benefits package.