Dutch-Speaking Customer Advisor (Hybrid) Relocate to Sofia

Concentrix; Arrondissement de Tours; Hybrid; EUR 20,769 - 24,878; Full time

Benefits offered by this job

Relocation package

Fully paid onboarding and training

Health and wellbeing initiatives

Job summary

Concentrix Bulgaria relocates you to Sofia for a hybrid Customer Advisor role, requiring Dutch language skills and English understanding. You will handle customer inquiries, support direct debit processes, and ensure accurate administrative tasks, with comprehensive onboarding and relocation assistance.

The position emphasizes strong communication, detail-orientation, and professional development within a supportive benefits package.

Qualifications

• Fluency in Dutch (C1) and English (B1) required.
• Strong communication and attention to detail.
• Proficient computer skills with common office software.
• Keen analytical and organizational abilities.
• Availability to work Mon-Fri 09:30-18:00.

Responsibilities

• Handle calls for outstanding balances, direct debits, and scheme modifications.
• Process written customer requests and ensure direct debit accuracy.
• Provide high-quality service while supporting administrative tasks.

Skills

Dutch (C1)

English (B1)

Communication skills

Analytical skills

Organizational skills

Digital/computer literacy

Tools

Office software

Job description

Concentrix Bulgaria relocates you to Sofia for a hybrid Customer Advisor role, requiring Dutch language skills and English understanding. You will handle customer inquiries, support direct debit processes, and ensure accurate administrative tasks, with comprehensive onboarding and relocation assistance.

The position emphasizes strong communication, detail-orientation, and professional development within a supportive benefits package.