Dutch-Speaking Customer Advisor — Hybrid in Sofia (Relocation)

Concentrix; Aix-en-Provence; Hybride; EUR 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Relocation package

Fully paid onboarding

Health and life insurance

Multisport card

Transport allowance

Education leave

Résumé du poste

Concentrix Bulgaria is relocating you to Sofia for a hybrid Customer Advisor role, with emphasis on Dutch language proficiency. You will engage with customers, manage direct debit processes, and uphold administrative standards while delivering strong service.

The position offers comprehensive training, relocation support, and a benefits package including health and life insurance, transport allowance, and company events. Fluency in Dutch and working knowledge of English are required.

Qualifications

• Fluency in Dutch (C1) and good knowledge of English (B1).
• Strong communication and attention to detail.
• Analytical and organizational abilities are essential.

Responsabilités

• Handle calls for outstanding balances, direct debits, and scheme changes.
• Process written customer requests and ensure smooth direct debit operations.
• Provide high-quality customer service while maintaining administrative standards.

Connaissances

Dutch

English

Communication

Attention to detail

Analytical skills

Organizational skills

Outils

CRM software

Office suite

Description du poste

Concentrix Bulgaria is relocating you to Sofia for a hybrid Customer Advisor role, with emphasis on Dutch language proficiency. You will engage with customers, manage direct debit processes, and uphold administrative standards while delivering strong service.

The position offers comprehensive training, relocation support, and a benefits package including health and life insurance, transport allowance, and company events. Fluency in Dutch and working knowledge of English are required.