Dutch-Speaking Customer Advisor (Hybrid) — Sofia

Concentrix; Vitry-sur-Seine; Hybrid; EUR 19,000 - 26,000; Full time

Benefits offered by this job

Relocation package

Fully paid onboarding

Health benefits

Professional development

Career navigation

Transport or other benefits

Job summary

Concentrix Bulgaria is hiring a Customer Advisor to relocate to Sofia and join a Hybrid role with Dutch language responsibilities. You will engage with customers, provide accurate information, and deliver excellent service.

Core hours are Monday–Friday from 09:30 to 18:00. The package includes relocation assistance, fully paid onboarding, health benefits, and development programs to map your career path in a dynamic team.

Qualifications

• Dutch language proficiency at C1 level (spoken and written) and English at least B1.
• Strong communication and detail orientation.
• Proficient computer skills and familiarity with common software.
• Good analytical and organizational abilities.
• Working hours: Monday–Friday 09:30–18:00.

Responsibilities

• Handle calls for outstanding balances, direct debits and scheme modifications.
• Process written customer requests and ensure smooth direct debit operations.
• Provide high-quality service while completing administrative tasks.

Skills

Dutch (C1)

English (B1)

Communication skills

Attention to detail

Organizational skills

Office software

Tools

Office software

CRM tools

Job description

Concentrix Bulgaria is hiring a Customer Advisor to relocate to Sofia and join a Hybrid role with Dutch language responsibilities. You will engage with customers, provide accurate information, and deliver excellent service.

Core hours are Monday–Friday from 09:30 to 18:00. The package includes relocation assistance, fully paid onboarding, health benefits, and development programs to map your career path in a dynamic team.