Dutch-Speaking Customer Advisor (Hybrid, Sofia)

Concentrix; Poitiers; Hybrid; EUR 20,769 - 24,878; Full time

Benefits offered by this job

Competitive salary

Relocation package support

Comprehensive training and onboarding

Professional development programs

Health and wellbeing initiatives

Health and life insurance

Multisport card

Transport allowance

Bonus for important life events

Additional paid leave for education

Corporate discounts

Company events

Job summary

A leading customer service provider is looking for a Customer Advisor to join their team in Sofia. The role involves engaging with customers regarding their accounts and providing top-notch support. Ideal candidates should be fluent in Dutch and possess excellent communication skills. The position offers a competitive salary of 2045.17 Euro gross, relocation support, and opportunities for professional growth. Join us to contribute positively to customer experiences and become part of a dynamic community.

Responsibilities

• Engage with customers by handling calls for outstanding balances and direct debits.
• Manage written requests and ensure seamless direct debit processes.
• Provide excellent customer service while maintaining administrative standards.

Skills

Fluency in Dutch (C1)

Good knowledge of English (B1)

Great communication skills

Attention to detail

Computer skills

Analytical skills

Organizational skills

Job description

A leading customer service provider is looking for a Customer Advisor to join their team in Sofia. The role involves engaging with customers regarding their accounts and providing top-notch support. Ideal candidates should be fluent in Dutch and possess excellent communication skills. The position offers a competitive salary of 2045.17 Euro gross, relocation support, and opportunities for professional growth. Join us to contribute positively to customer experiences and become part of a dynamic community.