Dutch-Speaking Customer Advisor - Hybrid (Sofia)

Concentrix; Caen; Hybride; EUR 22 822 - 23 436; Plein temps

Avantages offerts par ce poste

Relocation package

Fully paid training

Health and life insurance

Multisport card

Résumé du poste

Concentrix Bulgaria is seeking a Customer Advisor for a hybrid role in Sofia. You will engage with customers in Dutch and English, handling balances, direct debits, and process changes while delivering excellent service.

This position includes relocation support, full initial training paid by the company, and a comprehensive benefits package. Work hours are standard business days with a 1-hour break.

Qualifications

• Fluency in Dutch (C1) and good knowledge of English (B1)
• Excellent communication and meticulous attention to detail
• Proficient computer skills with common software/tools

Responsabilités

• Handle customer calls regarding balances, direct debits, and plan changes
• Process written requests and ensure smooth direct debit operations
• Maintain high-quality administrative standards and customer service

Connaissances

Dutch (C1)

English (B1)

Communication

Attention to detail

Analytical skills

Outils

Office suite

Description du poste

Concentrix Bulgaria is seeking a Customer Advisor for a hybrid role in Sofia. You will engage with customers in Dutch and English, handling balances, direct debits, and process changes while delivering excellent service.

This position includes relocation support, full initial training paid by the company, and a comprehensive benefits package. Work hours are standard business days with a 1-hour break.