Dutch-Speaking Customer Advisor | Hybrid (Sofia)

Concentrix; Brest; Hybrid; EUR 20,768 - 24,876; Full time

Benefits offered by this job

Relocation package

Fully paid training

Career development programs

Health insurance

Life insurance

Multisport card

Transport allowance

Bonus for important life events

Education leave

Corporate discounts

Company events

Job summary

Concentrix is offering a Hybrid role in Sofia for a Customer Advisor. You will relocate and join a team that values soft skills to help make the world a better place. The role includes handling payments, direct debits, and customer inquiries with robust onboarding and training support.

Requirements include Dutch language (C1) and English (B1), along with strong communication, detail orientation, and good computer skills. Working hours are weekdays 09:30–18:00.

Qualifications

• Fluency in Dutch (C1) and English (B1) required.
• Strong communication and attention to detail.
• Proficient with common software/tools.
• Strong organizational and analytical skills.

Responsibilities

• Handle calls for balances, direct debits, and scheme changes.
• Process written customer requests and ensure direct debit accuracy.
• Deliver excellent service while maintaining administrative standards.

Skills

Dutch fluency

English proficiency

Communication skills

Attention to detail

Computer skills

Time management

Job description

Concentrix is offering a Hybrid role in Sofia for a Customer Advisor. You will relocate and join a team that values soft skills to help make the world a better place. The role includes handling payments, direct debits, and customer inquiries with robust onboarding and training support.

Requirements include Dutch language (C1) and English (B1), along with strong communication, detail orientation, and good computer skills. Working hours are weekdays 09:30–18:00.