Dutch-Speaking Customer Advisor (Hybrid) in Sofia

Concentrix; Nice; Hybride; EUR 20 768 - 24 876; Plein temps

Avantages offerts par ce poste

Relocation package

Fully paid training

Health insurance

Life insurance

Transport allowance

Education leave

Corporate discounts

Company events

Résumé du poste

Concentrix Bulgaria is hiring a Customer Advisor to relocate to Sofia and join our hybrid team. You will handle customer queries, support direct debit processes, and contribute to a smooth service experience.

Requirements include Dutch (C1) and English (B1), strong communication, attention to detail, and good computer skills. We offer paid relocation, full training, benefits, and a supportive workplace near transit.

Qualifications

• Fluency in Dutch (C1) and good knowledge of English (B1) required.
• Excellent communication and attention to detail.
• Strong computer and software knowledge.
• Willingness to relocate to Sofia, Bulgaria and work in hybrid setup.

Responsabilités

• Handle calls for outstanding balances, direct debits, and scheme modifications.
• Manage written requests and ensure seamless direct debit processes.
• Provide high-quality customer service while performing administrative tasks.

Connaissances

Dutch language (C1)

English (B1)

Communication skills

Attention to detail

Computer skills

Analytical skills

Organizational skills

Description du poste

Concentrix Bulgaria is hiring a Customer Advisor to relocate to Sofia and join our hybrid team. You will handle customer queries, support direct debit processes, and contribute to a smooth service experience.

Requirements include Dutch (C1) and English (B1), strong communication, attention to detail, and good computer skills. We offer paid relocation, full training, benefits, and a supportive workplace near transit.