Dutch-Speaking Customer Advisor (Hybrid) – Sofia

Concentrix; Nîmes; Hybride; EUR 2 000 - 3 000; Plein temps

Avantages offerts par ce poste

Relocation package

Health insurance

Life insurance

Multisport card

Transport allowance

Education leave

Corporate discounts

Résumé du poste

Concentrix Bulgaria is hiring a Customer Advisor to relocate to Sofia and work in a hybrid role with Dutch language requirements. You will handle customer inquiries, manage balances and direct debits, and ensure smooth administrative processes.

Fluency in Dutch (C1) and good English (B1) as well as strong communication, attention to detail, and analytical skills are essential. The position offers a competitive gross salary and a comprehensive relocation package.

Qualifications

• Fluent in Dutch (C1) and proficient in English (B1).
• Excellent communication and attention to detail.
• Strong organizational and analytical abilities.
• Proficient with standard computer tools.

Responsabilités

• Handle calls for outstanding balances, direct debits, and scheme modifications.
• Process written customer requests and ensure direct debit accuracy.
• Provide high-quality customer service while maintaining administrative standards.

Connaissances

Dutch (C1)

English (B1)

Description du poste

Concentrix Bulgaria is hiring a Customer Advisor to relocate to Sofia and work in a hybrid role with Dutch language requirements. You will handle customer inquiries, manage balances and direct debits, and ensure smooth administrative processes.

Fluency in Dutch (C1) and good English (B1) as well as strong communication, attention to detail, and analytical skills are essential. The position offers a competitive gross salary and a comprehensive relocation package.