Digital Invoicing & Onboarding Accountant

EXCO; Soyaux; On-site; EUR 34,000 - 46,000; Full time

Job summary

Jobtailor is seeking a client onboarding specialist to support new clients adopting our digital tools and electronic invoicing workflows. You will create practical training materials and deliver sessions, acting as the bridge between clients and internal teams to ensure clear communication from day one.

You will identify opportunities to improve onboarding processes and respond to client needs, maintaining hands-on involvement with assigned portfolios to ensure smooth service delivery.

Qualifications

• Solid foundation in accounting and tax principles.
• Strong client-service and commercial mindset.
• Proactive, self-driven and able to work independently.
• Organized, autonomous and able to manage multiple files.

Responsibilities

• Support new clients in adopting the firm's digital tools (portal, invoicing software).
• Guide clients in electronic invoicing processes and dematerialization platform connections.
• Create tailored educational materials and deliver short trainings.
• Act as liaison between clients and internal teams to ensure smooth communication.
• Identify issues, propose improvements, and help optimize onboarding processes.
• Escalate additional client needs to the designated accountant and manage portfolios.

Skills

Client service mindset

Proactive attitude

Autonomy

Organizational skills

Accounting knowledge

Training material creation

Digital tools proficiency

Communication between clients and team

Job description

Jobtailor is seeking a client onboarding specialist to support new clients adopting our digital tools and electronic invoicing workflows. You will create practical training materials and deliver sessions, acting as the bridge between clients and internal teams to ensure clear communication from day one.

You will identify opportunities to improve onboarding processes and respond to client needs, maintaining hands-on involvement with assigned portfolios to ensure smooth service delivery.