Customer Support Representative AthensRemote

LJ Global Horizon; Paris; Hybride; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading customer service provider is looking for a talented individual to support French customers from Athens or remotely. Responsibilities include providing accurate product information and resolving inquiries. Ideal candidates are native French speakers with strong communication skills and adaptability. The position offers a competitive salary, relocation assistance, and opportunities for career growth.

Prestations

Competitive salary up to 200 / month bonus

Airport pick-up and 2 weeks hotel stay

Rental agency fee covered and housing support

Relocation package (flights and accommodation)

Private health insurance

Career growth opportunities

Multicultural modern workplace

Qualifications

• Experience in customer service preferred.
• Basic PC & CRM knowledge.
• Flexibility for rotating shifts.

Responsabilités

• Support French customers via phone, email & chat.
• Provide accurate product / service information.
• Resolve inquiries with empathy & professionalism.

Connaissances

Native / near-native French

English B2

Strong communication skills

Problem-solving skills

Description du poste

Location

Athens, Greece (on-site or remote from Greece)

Contract

Full-time

Training

2 weeks (fully paid)

Start date

Multiple starting dates available

Responsibilities

• Support French customers via phone, email & chat
• Provide accurate product / service information
• Resolve inquiries with empathy & professionalism
• Update records & follow escalation procedures
• Achieve quality satisfaction & productivity targets

Requirements

• Native / near-native French
• English B2
• EU citizenship or Greek residence card
• Strong communication & problem-solving skills
• Customer service experience preferred
• Basic PC & CRM knowledge
• Flexibility for rotating shifts

Benefits

• Competitive salary up to 200 / month bonus
• Airport pick-up 2 weeks hotel stay
• Rental agency fee covered & housing support
• Relocation package (flights accommodation)
• Private health insurance
• Career growth opportunities
• Multicultural modern workplace

Key Skills

Typing, Data Entry, Customer Service, Basic Math, Computer Skills, Windows, Banking, Upselling, Pricing, Sanitation, Cash Handling, Stocking

Employment Type

Full Time

Experience

years

Vacancy

1