Customer Success Specialist — Hybrid Onboarding & Adoption

Concentrix; Toulouse; Hybrid; EUR 18,826; Full time

Job summary

A global B2B service provider is seeking a proactive Customer Success Specialist in Toulouse, France. You will be responsible for enhancing client relationships and ensuring smooth onboarding with our software solutions. Applicants should possess C1 level English and French, alongside strong communication skills and a problem-solving mindset. This hybrid role involves three days of remote work and offers competitive compensation including a monthly salary of €1,687.26 gross plus bonuses.

Qualifications

• Must have English and French at C1 level (written and spoken).
• Strong communication and teamwork skills are essential.
• A proactive mindset focused on customer satisfaction is required.

Responsibilities

• Acting as an Implementation Consultant for software solutions.
• Guiding new clients during onboarding and post-onboarding.
• Conducting face-to-face customer meetings to promote engagement.

Skills

English and French at C1 level

Strong communication skills

Teamwork skills

Proactive problem-solving

Proficiency in MS Office

Tools

CRM systems

Job description

A global B2B service provider is seeking a proactive Customer Success Specialist in Toulouse, France. You will be responsible for enhancing client relationships and ensuring smooth onboarding with our software solutions. Applicants should possess C1 level English and French, alongside strong communication skills and a problem-solving mindset. This hybrid role involves three days of remote work and offers competitive compensation including a monthly salary of €1,687.26 gross plus bonuses.