Customer Success Specialist — Hybrid Onboarding & Adoption
Concentrix
14 dias+
Recebe uma resposta deste empregador
O teu currículo e carta de apresentação, adaptados exatamente ao que estão a contratar.
Ultrapassa os filtros ATS
Vantagens oferecidas por esta oferta de emprego
Resumo da oferta
A dynamic digital solutions provider in Avignon is seeking a proactive Customer Success Specialist to enhance the client onboarding experience. The role requires strong communication skills in both English and French, with responsibilities including guiding clients through onboarding, conducting meetings, and advising on best practices. A monthly salary of €1,687.26 gross, with work hours from Monday to Friday and a hybrid model that includes remote work options, is offered along with relocation support to Bulgaria.
Qualificações
- C1 level in English and French (written and spoken).
- Ability to prioritize tasks and manage time effectively.
- Experience in customer service or client-facing roles is preferred.
Responsabilidades
- Act as an Implementation Consultant for various software solutions.
- Guide new clients through onboarding processes.
- Conduct customer meetings to promote software adoption.
- Advise clients on best practices and optimization strategies.
- Track onboarding data and meet KPIs.
- Resolve client issues using troubleshooting tickets.
Conhecimentos
Strong communication skills
Teamwork skills
Proactive problem-solving mindset
Customer satisfaction focus
Ferramentas
MS Office
CRM systems
Descrição da oferta de emprego
A dynamic digital solutions provider in Avignon is seeking a proactive Customer Success Specialist to enhance the client onboarding experience. The role requires strong communication skills in both English and French, with responsibilities including guiding clients through onboarding, conducting meetings, and advising on best practices. A monthly salary of €1,687.26 gross, with work hours from Monday to Friday and a hybrid model that includes remote work options, is offered along with relocation support to Bulgaria.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
