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Avantages offerts par ce poste
Quarterly bonus
Relocation support to Bulgaria
Résumé du poste
A global B2B services provider is seeking a proactive and communicative Customer Success Specialist in Clermont-Ferrand. In this hybrid role, you’ll guide clients through onboarding processes and optimize their use of IT solutions. Key qualifications include fluency in English and French, strong communication skills, and proficiency in MS Office. A competitive salary of €1,687.26 gross per month plus bonuses is offered, along with relocation assistance to Bulgaria.
Qualifications
C1 level English and French proficiency in speaking and writing.
Ability to prioritize tasks and manage time effectively.
Proficient in using CRM systems for client-related activities.
Responsabilités
Act as an Implementation Consultant for various software solutions.
Guide new clients during onboarding and post-onboarding processes.
Resolve client issues with troubleshooting tickets.
Connaissances
English and French at C1 level
Strong communication skills
Teamwork skills
Proactive mindset
Problem-solving mindset
Proficiency in MS Office
Outils
CRM systems
MS Office (Outlook, Word, PowerPoint, Excel)
Description du poste
A global B2B services provider is seeking a proactive and communicative Customer Success Specialist in Clermont-Ferrand. In this hybrid role, you’ll guide clients through onboarding processes and optimize their use of IT solutions. Key qualifications include fluency in English and French, strong communication skills, and proficiency in MS Office. A competitive salary of €1,687.26 gross per month plus bonuses is offered, along with relocation assistance to Bulgaria.
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