Customer Success Intern — Paris, Global Exchange Impact

Education First; Paris; Híbrido; EUR 8900 - 13.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

International team environment

Coaching and training sessions

Team events and social activities

Descripción de la vacante

Cultural Care Au Pair is seeking a Customer Success Coordinator in Alternance based in our Paris office to assist our team in placing au pairs with host families and ensuring regulatory compliance for a successful program year. You will engage with au pairs to guide them through the departure process and coordinate with teams to meet deadlines.

The role emphasizes problem-solving, organization, and excellent communication in a dynamic, international environment, with a salary aligned to the

Formación

• Ambitious and organized with a positive attitude.
• Strong problem-solving and multi-tasking abilities.
• Excellent communication and customer service skills.

Responsabilidades

• Support the Customer Success Team and assist au pairs before departure.
• Review documents to ensure compliance with US State Department regulations.
• Help match au pairs with host families and meet document deadlines.
• Handle sensitive conversations with empathy and assertiveness when needed.

Conocimientos

Customer service

Communication

Multitasking

Organized

Educación

Enrolled in higher education (internship/alternance)

Descripción del empleo

Cultural Care Au Pair is seeking a Customer Success Coordinator in Alternance based in our Paris office to assist our team in placing au pairs with host families and ensuring regulatory compliance for a successful program year. You will engage with au pairs to guide them through the departure process and coordinate with teams to meet deadlines.

The role emphasizes problem-solving, organization, and excellent communication in a dynamic, international environment, with a salary aligned to the