Cancer Services TWR Booking Assistant | Epsom and St Helier University Hospitals NHS Trust

Epsom and St Helier University Hospitals NHS Trust; La Croix de Six; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A healthcare provider in France is seeking candidates for an administrative role in the Cancer Services office. The successful applicant will manage patient registrations and appointment bookings, particularly under the Two Week Rule for suspected cancer cases. Strong organisational, communication, and prioritisation skills are essential for this busy department. The position requires working 37.5 hours a week across sites as needed. This is a pivotal role ensuring adherence to cancer management processes and contributing to overall service efficiency.

Qualifications

• Experience in administrative roles, preferably within healthcare settings.
• Ability to manage patient registrations and bookings efficiently.
• Strong understanding or willingness to learn about cancer referral processes.

Responsabilités

• Manage patient registrations and appointment bookings in the Two Week Rule office.
• Ensure timely scheduling for patients referred under the Two Week Rule.
• Demonstrate a target-driven approach to support referral management.

Connaissances

Organisational skills

Communication skills

Prioritisation skills

Description du poste

Overview

Provide comprehensive administrative support to the Cancer Services office in maintaining accurate records of new and existing cancer referrals. Work within the Cancer Two Week Wait office to efficiently schedule and book appointments for patients in accordance with Trust and National guidelines, while also demonstrating a target-driven approach towards the front-end of the cancer pathways. Your role will be instrumental in ensuring smooth referral management processes, supporting adherence to trust guidelines, and contributing to the achievement of cancer standards.

Recruitment

We are currently looking for two candidates within the TWR Department.

Key responsibilities

Manage patient registrations and appointment bookings in the Two Week Rule office, ensuring timely scheduling for patients referred under the Two Week Rule for suspected cancer. This will involve mastering cancer Two Week Rule pathways for various tumour specificities, maintaining accuracy and efficiency in the registration and booking process.

The department is very busy and the post would best suit someone with good organisational, communication and prioritisation skills.

Position details

Post is for 37.5 hours per week and involves working at both Epsom and St Helier as and when required on an ad-hoc basis.

Trust information

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.

Application details

Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.

The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.

This advert closes on Wednesday 24 Dec 2025.