Office jobs in Spain

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Location: Barcelona, Spain

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2

27.04.2025

11.06.2025

Are you passionate about luxury fashion and retail? Do you excel at communication and enjoy helping others? If you speak French at a native level and love assisting high-end fashion customers, we'd love to hear from you!

Our client is a leader in luxury fashion & retail e-commerce with a diverse international team. They collaborate with major fashion brands and seek enthusiastic talents to join their Customer Service team.

You would be a great fit if you possess excellent communication skills, maintain a positive attitude, and have a passion for the fashion industry.

• Provide a top-tier consumer experience by addressing customer inquiries about products or services
• Respond to customer requests via phone and email
• Advise and support international premium clients regarding the order process
• Deliver excellent customer service with a deep understanding of e-commerce
• Contribute to the continuous improvement of internal processes
• Collaborate closely with Payment, Warehouse, and Shipping departments

• Experience in luxury fashion customer service is a plus
• Proficiency with IT systems (Windows)
• Excellent listening and communication skills
• Ability to work under pressure
• Native French speaker
• Full professional proficiency in English

Additional benefits include up to 32 days of holiday, potential hybrid work after 6 months, 10 days/year mobile office abroad within the EU, staff discounts, flexible benefits, gym memberships, private health insurance, and an international work environment near the beach.

The recruitment process involves three steps: an initial interview with Babel recruiter, followed by an interview with the company's Talent Acquisition Specialist, and a final interview with the Customer Care team leader or manager.

Babel Profiles is a boutique recruitment agency based in Barcelona, dedicated to connecting talented candidates with leading brands in a close and informal setting, focusing on recognizing individual skills and competencies.