Vacation Support

Remotetravelcareers; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A remote travel company is seeking a Vacation Support representative to assist clients with their vacation bookings from the comfort of home. This role involves providing friendly and clear guidance through various support channels including phone, email, and chat. Ideal candidates will have strong communication and customer service skills and an ability to stay organized. Benefits include a flexible schedule and opportunities for training and growth.

Servicios

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Formación

• Experience in customer service or hospitality is a plus but not required.

Responsabilidades

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Conocimientos

Strong communication and customer service skills

Comfortable using computers and online booking systems

Ability to stay organized and pay attention to detail

Friendly, helpful, and patient with customers

Technical Support

Customer Support

Herramientas

Ruby

Mac OS

Windows

Linux

VPN

DNS

Descripción del empleo

We are seeking a remote Vacation Support representative to help clients with vacation bookings and questions. Youll provide clear guidance confirm details and support clients throughout their planning all from home.

Responsibilities

• Assist customers with booking flights, hotels and transportation.
• Provide clear and friendly support through phone, email or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly helpful and patient with customers.
• Previous experience in customer service or hospitality is a plus but not required.

Benefits

• Flexible schedule opportunities
• Work from home
• Training and growth potential
• Supportive team environment

Key Skills

• Ruby
• Mac OS
• Computer Networking
• Windows
• TCP
• Customer Support
• Linux
• Shell Scripting
• VPN
• DNS
• Technical Support
• Troubleshooting

Job Type: Remote Full-time or Part-time

Employment Type: Full Time