Technical Support Advisor

Nordicrecruiters; La Coruña; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading recruitment firm is seeking a proactive Technical Support Advisor to join a dynamic team in A Coruña, Spain. You will provide high-quality support, troubleshoot issues, and document activities. The ideal candidate has strong problem-solving skills, previous technical support experience, and excellent English communication abilities. Enjoy a competitive salary, permanent contract, and the vibrant lifestyle of A Coruña while advancing your career in a multicultural setting.

Servicios

Competitive salary

Permanent contract

Relocation support

Opportunities for career growth

Formación

• Previous experience in technical support or customer service is highly desirable.
• Comfortable working in a fast-paced environment and managing multiple tasks efficiently.
• Excellent communication skills in English; additional language skills are a plus.

Responsabilidades

• Provide high-quality technical support to clients, troubleshooting issues.
• Respond to inquiries via phone, email, or other channels.
• Document support activities and maintain accurate records of incidents.

Conocimientos

Problem-solving

Analytical skills

Communication skills (English)

Descripción del empleo

We are seeking a proactive and skilled Technical Support Advisor to join a dynamic, client-focused team in A Coruña. This is an exciting opportunity to build your career in technical support while enjoying life in one of Spains charming coastal cities.

What you will do

• Provide high-quality technical support to clients, troubleshooting issues and delivering effective solutions.
• Respond to inquiries via phone, email, or other channels, ensuring timely resolution and client satisfaction.
• Diagnose technical problems and elevate complex issues when necessary.
• Document support activities and maintain accurate records of incidents, solutions, and follow-ups.
• Collaborate with internal teams to share knowledge and continuously improve support processes.
• Stay up to date with products, services, and system updates to provide informed support.

Who you are

• Strong problem-solving and analytical skills, with a keen attention to detail.
• Previous experience in technical support, IT, or customer service is highly desirable.
• Excellent communication skills in English; additional language skills are a plus.
• Comfortable working in a fast-paced environment and able to manage multiple tasks efficiently.
• Proactive, adaptable, and eager to grow professionally within a multicultural team.

What we offer

• Competitive salary with performance-based incentives.
• Permanent contract with a structured Monday-to-Friday schedule.
• Work in A Coruña, a beautiful coastal city in Spain, known for its historic charm, beaches, and relaxed lifestyle.
• Relocation support for international candidates and assistance settling into the city.
• Join a collaborative, multicultural team with opportunities for career growth and professional development.

Why A Coruña?

A Coruña offers an outstanding quality of life, combining scenic coastline, historic architecture, and a vibrant cultural scene. Its the perfect place to enjoy a balanced lifestyle while advancing your career in technical support.

Take your next career step as a Technical Support Advisor in A Coruña and enjoy the unique combination of professional growth and coastal living.