Spanish-Speaking Customer Expert - Remote fromGreece

EU Best Jobs; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A prominent customer service company located in Spain is looking for a Customer Service Representative. The role requires excellent Spanish language skills and very good English communication abilities. Candidates should have prior experience in customer service, particularly in a premium or luxury environment. The company offers competitive compensation, relocation support, health care benefits, and professional growth opportunities. Join a dynamic team focused on delivering exceptional customer satisfaction.

Servicios

Relocation support

Competitive monthly salary

Health care benefits

Free online Greek language courses

Professional growth opportunities

Formación

• Excellent Spanish language skills.
• Very good English communication skills.
• Previous experience in customer service, ideally in a premium or luxury brand.
• Strong interpersonal skills with the ability to handle sensitive cases.

Responsabilidades

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call, collect and analyze customer feedback.
• Escalate cases when necessary and follow up.
• Show empathy and professionalism in every interaction.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

Conocimientos

Spanish language skills

English communication skills

Interpersonal skills

Computer literacy

Educación

Bachelor’s degree

Herramientas

CRM systems

Descripción del empleo

What you will do

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call, collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Show empathy and professionalism in every interaction, whether written or verbal.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

What you will bring

• Excellent Spanish language skills.
• Very good English communication skills.
• Previous experience in customer service, ideally in a premium or luxury brand.
• Strong interpersonal skills with the ability to handle sensitive cases.
• Good computer literacy.
• Familiarity with CRM systems is a plus.
• Bachelor’s degree preferred.

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process.)
• Competitive monthly salary (14 salaries per year)
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State‑of‑the‑art premises, providing a great working environment with relaxing break areas