Senior Deskside Engineer

Computacenter; Sevilla; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A global technology services provider is seeking a Senior Deskside Engineer based in Cádiz to deliver on-site and remote IT support. The role includes identifying and resolving IT issues, preparing conference rooms, and installing software/hardware. Candidates should have 2-3 years of experience in a Microsoft environment, be fluent in English and Spanish, and hold a valid driving licence. This position offers a permanent, full-time contract with multiple employee benefits including private health insurance and training programs.

Servicios

Permanent contract

Private health insurance

Gym discounts

Free online language classes

Access to an online learning platform

Career development opportunities

Formación

• At least 2-3 years of experience as a Deskside Engineer in a Microsoft environment.
• Fluent in English & Spanish.
• Driving licence required.

Responsabilidades

• Identify and solve various IT issues within established time and quality guidelines.
• Configure and prepare video conference rooms.
• Install Microsoft Operating Systems and image devices.
• Provide user support.
• Control stock and inventory.

Conocimientos

Customer service excellence

Good communication skills

Self-management ability

Adaptability under critical events

Team player

Organised and efficient

Educación

Intermediate or Advanced Vocational Training in Computer Science

Herramientas

Google Suite

ServiceNow

Microsoft Office

Windows

iOS

Descripción del empleo

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organisations. We help our customers source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business worldwide.

Senior Deskside Engineer – Cádiz (El Puerto de Santa Maria y Puerto Real)

In this role, you will work as a key member of the Technicians business unit, providing on‑site and remote IT support across multiple sites.

Responsibilities

• Identify and solve various IT issues within the established time and quality guidelines (connectivity, application errors, operating system failures, etc.).
• Configure and prepare video conference rooms.
• Organise and inventory the warehouse.
• Install Microsoft Operating Systems and image devices (desktops, laptops, tablets, and PDAs).
• Install software and other scripts.
• Replace components (hard drives, processors, etc.) in different types of devices (desktops, laptops, tablets, and PDAs).
• Provide user support.
• Perform other IT‑related tasks following Computacenter’s directives.
• Control stock and inventory.
• Document and communicate constantly with different on‑site or remote teams.
• Mobility is required to serve customers at different sites.

Necessary Knowledge

• Google Suite
• ServiceNow
• Microsoft Office
• Windows
• iOS

Pre‑Requisites & Experience

• At least 2‑3 years of experience as a Deskside Engineer in a Microsoft environment.
• Intermediate or Advanced Vocational Training in Computer Science.
• Fluent in English & Spanish.
• Driving licence required.

Skills / Behaviours

• Excellence in Customer service
• Good communication skills
• Self‑management ability
• Adaptability under critical events
• Team player
• Organised and efficient

Benefits

• Permanent and full‑time contract, Monday – Friday 40 h/week coverage with the possibility of on‑call or weekend interventions.
• Ticket restaurant (Cobee, €1,980 per year) after 3 months and private health insurance after 6 months.
• Access to VIP District: gym discounts, restaurants, car wash, etc.
• Free online language classes (German, French, Spanish & English).
• Access to an online learning platform with over 1,000 technical courses and preparation programmes for certifications such as ITIL, CompTIA, CCNA, PRINCE2, ORACLE, TOGAF, and many more.
• Training in different skills such as stress management, time management, communication improvement, leadership.
• Fast recruitment process.
• Fully paid training.
• An international environment where people support and respect each other.
• Career development and leadership program opportunities.
• Fully paid training.