Sales Account Manager (Spanish Market)

TheFork, a Tripadvisor company; Barcelona; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading restaurant booking platform in Barcelona is seeking a Sales Representative to make outbound calls, support restaurant customers, and build long-term relationships. The ideal candidate will have experience in sales, knowledge of the restaurant industry, and proficiency in Spanish and English. This role offers competitive salary, bonuses, and a flexible working environment.

Servicios

Flexible working environment (2 days home office)

Competitive salary and bonuses

Lunch vouchers

Health insurance fully covered

Life insurance and disability

Lifestyle benefits

Continuous learning and development

Formación

• Experience pitching and selling promotions, deals, or flash sales.
• Experience with high volume of outbound and inbound calls (45-50).
• Experience as sales representative or sales account manager.
• Experience in the restaurant industry is a must.
• Experience in e-commerce is required.
• Native Spanish and high English proficiency is a must.

Responsabilidades

• Make outbound calls to current customers and present solutions.
• Support restaurant customers through email and phone.
• Sell, upsell, and retain products and customers.
• Build long-term relationships with customers.
• Provide support and training for using tools.

Conocimientos

Sales oriented

Customer orientation

Empathetic

Dynamic

Results oriented

Good attitude

Descripción del empleo

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

What you will do:

• Make outbound calls to our current customers to present solutions that help them generate significantly more revenue with TheFork month over month.
• Support our restaurant customers mainly through email and phone, helping them with positioning strategy, revenue management, and online marketing.
• Sell, upsell, and retain products and customers.
• Be the primary point of contact and build long‑term relationships with customers.
• Provide support and training to use our tools.

Your KPIs will include (but will not be limited to) and are subject to change based on business needs:

• Products sold and maintained across your portfolio (this will be your main task!).
• Leverage the usage of TheFork tools so restaurants are more engaged with customers and bookings.
• Number and quality of restaurants participating in TheFork Festivals.

Which should be your main competences:

• Sales oriented.
• Customer orientation.
• Empathetic.
• Dynamic and perseverant person.
• Results oriented.
• Good attitude is very important.

Who are you:

• Experience pitching and selling promotions/deals/flash sales.
• Experience dealing with a high number (45‑50) of outbound and inbound calls and portfolios with numerous accounts (from 500 to 800).
• Experience as sales representative or sales account manager.
• Experience with a restaurant is a must.
• Experience in e‑commerce is a must.

Native Spanish and high English is a must.

What we offer you

😄 An awesome team (not everybody likes our jokes, but we try our best).

🏠 A permanent contract (that can be useful in life).

⚖️ Flexible working environment (2 days home office per week).

💸 Competitive fixed salary, bonus and equity (yes, equity!).

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants).

🌎 International teams – more than 30 nationalities and 16 offices worldwide.

🏳️🌈 Highly inclusive working environment.

🤸♀️ Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc.

🎓 Continuous learning and development programs.

😌 Free access to the Calm app.

⏳ A program dedicated to help you have the best work/life balance.

🏥 Health insurance fully covered by the company.

👩🦽 Life insurance and disability at no cost to the employee.

🍴 Amazing offices with dining, coffee point on each floor, and leisure area.

🎤 Team building events (we love karaoke – a lot, a lot).

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone – regardless of ability, age, socio‑economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law – has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to [e-mail]. Our HR team will review the request and respond accordingly.