Rollout Support Engineer

SGS Australia; Madrid; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading inspection and certification company in Madrid is seeking a LIMS Implementation Specialist to support the deployment of Laboratory Information Management Systems (LIMS). The successful candidate will have a degree in Computer Science, Information Technology, or Chemical Engineering, alongside 2 to 5 years of relevant laboratory experience. Responsibilities include standardizing LIMS setups, coaching users, and managing project implementation. Fluency in English is required, with other languages considered a plus. Benefit from a collaborative work culture and opportunities for professional growth.

Formación

• 2 to 5 years of laboratory experience in a LIMS solution.
• Proven experience of supporting deployment and implementation.
• Experience in process gap analysis activities for new labs.

Responsabilidades

• Drive and maintain standardization of LIMS global setup.
• Provide coaching and support to local LIMS super users.
• Facilitate LIMS issues resolution within technical teams.

Conocimientos

Knowledge of LIMS

Project Management

Laboratory experience

Fluent English

Educación

Degree in Computer Science, Information Technology, or Chemical Engineering

Herramientas

STARLIMS

CCLAS

LabVantage

Descripción del empleo

Company Description

SGS is the world's leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 96,000 employees, we operate a network of more than 2,700 offices and laboratories around theworld.

Job Description

Working as a core member of our Digital Labs project team, you will support the implementation of our new Laboratory Information Management Systems (LIMS) solution. You will ensure that all implementations follow our corporate Rollout strategy and assist our regional and local lab deployment teams with implementation activity.

More specifically, you will :

• Drive and maintain the standardization of LIMS global setup;
• Define and maintain governance on global system configuration such as core tests, regulation limits, pricing (and all related group), QC Masks and all linked reference data;
• Participate in process gap analysis activities for new labs;
• Represent LIMS Rollout stream on meeting and working groups;
• Provide coaching and support to local LIMS super users and deployment team;
• Collect, summarize and document additional business requirements if there is no acceptable solution within the available LIMS dynamicity;
• Facilitate LIMS issues resolution within technical teams.

Qualifications

• Educated to degree level in Computer Science, Information Technology, or Chemical Engineer
• 2 to 5 years of laboratory experience in a LIMS Solutions.
• Knowledge of LIMS (such as STARLIMS, CCLAS, LabVantage or other)
• 2 to 5 years of experience in Project Management.
• Proven experience of supporting the deployment and implementation of new IT solutions.
• Fluent in English. Other languages are a plus.

Additional Information

• We would like to hear from candidates based in the following locations : Madrid, India or China.

A career at SGS enables you to collaborate in an open, friendly and supportive culture that thrives on teamwork, and flourish in an environment where people respect and help each other to grow and succeed. Expand and enrich your career through endless opportunities to learn, grow your expertise and fulfill your potential.