Local Service Transition Consultant, Specialist

Strada; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A global workforce management leader based in Madrid is seeking a Local Service Transition Consultant with a strong background in HR and Payroll outsourcing. The role involves leading workshops, defining project plans, and ensuring successful service transition with a focus on operational readiness. Candidates must have at least 3 years of relevant experience and be fluent in English, along with Dutch or German. Competitive benefits and support for professional development are offered.

Servicios

Health coverage

Wellbeing programs

Paid leave

Retirement plans

Learning opportunities

Formación

• At least 3 years in HR / Payroll outsourcing - implementing or operating.
• Fluent in English, and Dutch or German required.

Responsabilidades

• Lead local workshops to ensure client understanding of services.
• Define and maintain local Project Plan and RAID log.
• Onboard Business As Usual operational team.
• Implement Local Service delivery tools.

Conocimientos

HR / Payroll outsourcing experience

Fluent English

Fluent Dutch or German

Descripción del empleo

Join us on a journey of endless possibilities

At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at

Local Service Transition Consultant

Main responsibilities

• Lead local workshops: ensure clients understand in scope of services as per global contract, service delivery model and systems landscape
• Define and maintain local Project Plan (MS Project and Smartsheet) and RAID log. Identify and communicate risks
• Help client understand the implementation methodology: what are we implementing, when and how (phases and deliverables).
• Onboard Business As Usual operational team in the project
• Prepare Payroll Calendar and Trusted Source List
• Provide needed accesses to client and Operations team members
• Implement Local Service delivery tools (case management tool, call centre, SLA reporting tool, etc.)
• Coordinate and lead client and BAU Operations trainings to ensure readiness for go live
• Coordinate and lead testing phases to ensure all in scope systems are working and integrated as expected and configured according to the specifications agreed in the contract.
• Direct and plan the work, objectives, and resource models for transition to operations activities
• Identify and communicate project risks.

Escalation point

Monitor delivery of the transition within agreed scope, quality, time, and budget

Prepare and conduct hyper care period

Main goal

Successful transition from Project to BAU services for client and Operations teams.

Requirements

At least 3 years in HR / Payroll outsourcing - implementing or operating

Fluent English, and Dutch or German required

Anticipate Customer Needs

We stay ahead of trends so our customers can grow and succeed.

Own the Outcome

We take responsibility for delivering excellence and ensuring things get done right.

Challenge Ourselves to Work Smarter

We move faster than the world around us to drive change and accomplish more.

Empower Each Other to Solve Problems

We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.

Care About Our Work

We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and / or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.