Junior Account Manager – French & English

abcMallorca Digital Media; Palma de Mallorca; Híbrido; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A global hospitality tech company is seeking a Junior Account Manager in Palma de Mallorca. Responsibilities include managing client accounts, enhancing relationships, and utilizing data insights for account growth. Ideal candidates are people-oriented, tech-savvy, and fluent in French and English, with a preference for Spanish. This full-time role offers a hybrid work option post-training, suitable for those eager to develop their career in account management.

Formación

• 1-2 years of experience in sales, account management, or a related role.
• Prior experience in hospitality, travel tech, or real estate is a plus.
• Strong communication skills for client interactions.

Responsabilidades

• Act as primary contact for assigned client accounts.
• Support account growth through strong relationships.
• Analyze data to provide actionable insights.

Conocimientos

Fluent in French

Fluent in English

Fluent in Spanish

Emotional intelligence

CRM usage

Problem-solving

Educación

Bachelor's degree

Herramientas

HubSpot

Excel

PowerBi

Descripción del empleo

About Jetstream

Jetstream is a global hospitality technology company that helps Resorts, Property Managers, and Hotels maximize revenue and expand their channel distribution. Our technology platform leverages unparalleled access to market data and provides AI-powered reporting tools that give clients the insights they need to boost visibility, increase bookings, and drive sustainable growth.

By combining innovative technology with industry expertise, Jetstream empowers hospitality businesses to reach more guests, optimize their performance, and unlock new revenue opportunities across the short-term rental and travel sectors.

About the Role

Are you a natural relationship builder with a passion for sales and customer success? Jetstream is looking for a proactive and motivated Junior Account Manager to join our Mallorca office. In this role, you’ll support our clients by building strong relationships, helping ensure smooth onboarding, and helping accounts grow through excellent service and data-driven insights.

You’ll collaborate with international clients on a daily basis, so fluency in French and English is essential, with Spanish as a strong plus. This position is ideal for someone eager to develop their career in a fast-paced, global hospitality-tech company, where you’ll gain hands-on experience in account management, client success, and strategic problem-solving.

What You’ll Do

• Act as the primary point of contact for assigned client accounts
• Support account growth through strong relationships and service excellence
• Analyze data and performance metrics to provide actionable insights
• Collaborate with internal teams to resolve issues and optimize client success
• Use CRM tools (e.g., HubSpot), Excel, and data platforms to manage accounts effectively
• Assist with onboarding new clients and ensuring smooth integrations

What We’re Looking For

• People-Oriented: You enjoy working with people, bring strong emotional intelligence (EQ), and can quickly understand client needs.
• Sales-Curious: You’re motivated by client success and have some exposure to sales or account management. You’re eager to learn how to grow accounts, support negotiations, and work toward sales targets.
• Tech-Savvy: You pick up new tools quickly and are comfortable using CRM systems (like HubSpot) PowerBi and Excel.
• Strong Communicator: You’re confident in verbal and written communication, whether in client calls, emails, or team discussions.
• Self-Starter: You take initiative, enjoy problem-solving, and thrive in a collaborative, international team environment.

What Sets You Apart

• Prior experience in hospitality, travel tech, or real estate is a plus (Resort, OTA, or Vendor background).
• You can identify customer challenges and business goals and contribute to creating effective solutions.
• A Bachelor’s degree and 1–2 years of experience in sales, account management, or a related role.
• Full time employment, working in our office located in Parc Bit, Palma de Mallorca – Spain. Hybrid work schedule after successful completion of training.

Ready to Join Us?

If you’re passionate about sales, customer success, and making an impact, we want to hear from you! Apply now by submitting your resume and cover letter must be in English, to [e-mail]. Applications without a cover letter will not be considered.