Hybrid Regulatory Case Specialist – Travel

eDreams ODIGEO; Barcelona; Híbrido; EUR 70.000 - 90.000; Jornada completa

Descripción de la vacante

A leading travel technology company is seeking a Regulatory Case Executive in Barcelona to manage legal consumer complaints and work cross-functionally within the communications team. The ideal candidate will possess excellent writing skills in French, a customer-oriented mindset, and a background in tourism is preferred. This role offers a competitive salary, flexible benefits, and opportunities for continuous learning and personal growth.

Servicios

Competitive salary and bonuses

Continuous learning opportunities

Flexible work environment

Hybrid work model

After-work events and community building

Formación

• Fluent in French (native level).
• Proficient in English.
• Background in tourism is desirable.

Responsabilidades

• Manage legal customer complaints.
• Collaborate with Legal Counsels.
• Measure, analyse and report on initiatives.

Conocimientos

Legal vocabulary and grammar

Excellent writing and communication skills

Customer-oriented mindset

Analytical capacity

Problem-solving mindset

Herramientas

CRM tools

G-suite

Descripción del empleo

A leading travel technology company is seeking a Regulatory Case Executive in Barcelona to manage legal consumer complaints and work cross-functionally within the communications team. The ideal candidate will possess excellent writing skills in French, a customer-oriented mindset, and a background in tourism is preferred. This role offers a competitive salary, flexible benefits, and opportunities for continuous learning and personal growth.