Hybrid Bilingual Tech Support Specialist - Italian & French

Zahoree CX; Castilla y León; Híbrido; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A technology support firm is seeking a Technical Support Specialist fluent in Italian and French to provide exceptional support to customers. In this role, you will troubleshoot technical issues through various channels, ensuring clear communication and documentation of solutions. A proactive attitude and strong problem-solving skills are essential. The position offers opportunities for professional growth, competitive salary, and a hybrid work model.

Servicios

Professional development support

Company events

Company computer

Free parking

Formación

• Fluency in Italian and French is mandatory.
• Ability to troubleshoot hardware/software issues, training provided.
• Proactive attitude and eagerness to learn.

Responsabilidades

• Troubleshoot and resolve technical issues via various support channels.
• Communicate clearly and make technology easy to understand.
• Document solutions and improve support processes.

Conocimientos

Fluency in Italian

Fluency in French

Strong problem-solving skills

Organized in a fast-paced environment

Descripción del empleo

A technology support firm is seeking a Technical Support Specialist fluent in Italian and French to provide exceptional support to customers. In this role, you will troubleshoot technical issues through various channels, ensuring clear communication and documentation of solutions. A proactive attitude and strong problem-solving skills are essential. The position offers opportunities for professional growth, competitive salary, and a hybrid work model.