HR Trainee

Radisson Hotel Group, Madrid Office- Human Resources; Madrid; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A leading hotel group in Madrid is seeking a People Operations Trainee to support the Human Resources Department. The role involves coordinating the hiring process, managing internship agreements, and providing HR support. Ideal candidates should be proactive, have excellent communication skills, and be enrolled in a school program. This position offers a competitive salary and the chance to gain valuable experience in a dynamic environment.

Formación

• Must be enrolled in a school program to be eligible for the internship.
• Proactive with a hands-on approach.
• Ability to manage workload ensuring assigned tasks are delivered.

Responsabilidades

• Coordinate the trainee hiring process and oversee pre-employment documentation.
• Manage internship agreements and onboarding communications.
• Provide first-level support on HR policies and procedures.

Conocimientos

Proficiency in English

Excellent communication skills

Customer service skills

Problem-solving skills

Attention to detail

Ability to work collaboratively

Educación

Enrolled in a school program

Descripción del empleo

People Operations Trainee

Department: Human Resources

Mission

The Human People Operations Trainee supports the objectives of the People & Culture Department (Human Resources Department). The function should be supportive, hands‑on, methodical, and business focused; creating memorable moments for our employees, taking ownership for assigned activities whilst collaborating closely with their immediate report and key business partners to deliver quality results. The job incumbent acts as an ambassador for People & Culture, reflecting the company culture and values. All work is carried out in accordance with company corporate policies, procedures, and service concepts according to local requirements and regulations.

Key Roles & Responsibilities

1. Coordinating the trainee hiring process, including issuing offer letters and overseeing all pre‑employment documentation.
2. Managing internship agreements and onboarding communications.
3. Overseeing internship‑related legal and administrative requirements, such as NIE/TIE renewals and appointment scheduling.
4. Preparing and maintaining accurate monthly payroll information for trainees.
5. Maintaining and verifying HR systems accuracy to ensure optimal performance and functionality, providing administrative support when required.
6. Collaborate with colleagues to maximize the employee service and the team experience, delivering a positive and responsive approach to enquiries and problem resolution.
7. Upkeeping employee records and files in compliance with legal and organizational requirements.
8. Registering enrolments, dis‑enrolments and data modifications in different benefit plans and in company tools.
9. Providing first‑level support and guidance to employees and managers on HR policies, procedures and programs. HR inquiries are responded via a ticket system, or chat, and complex or sensitive issues should be escalated to the Manager, Shared Services.
10. Any other HR task that is assigned by the team.

Competencies & Skills Requirements

• To be enrolled in a school program to be eligible for the internship
• “Yes I Can!” spirit
• Proficiency in English and good communication skills
• Pro‑active with a hands‑on approach
• Ability to manage workload ensuring that tasks assigned are delivered
• Excellent communication, customer service, and problem‑solving skills
• Attention to detail, accuracy and confidentiality
• Ability to work collaboratively at all levels within the department
• Flexible for occasional travel abroad
• Autonomy and high feeling of responsibility

Compensation: Competitive salary